AirBeamTV Support
Frequently Asked Questions
Browse per subject or use the search bar to find your answer
If you need any further assistance on how to use the app, please contact us, either via Facebook Messenger or through the “send diagnostics information” option in the app. Our support staff is available 24/7 to help you.
Search Knowledge Base by Keyword
Audio Driver
- After I used the Mirror to TV app, I lost the sound on my Mac.
- After using the application, the sound of my Mac is no longer coming through the speakers.
- How can I uninstall the AirBeamTV audio driver?
- I am using Kodi and there is no sound when using Screen Mirroring
- I don’t hear the sound of my Mac on TV, does it interfere with the Boom2Device audio driver?
- The audio of my Mac is not sent to the TV.
- The volume output from my Mac to my TV is very low
- Why is the Mac asking for access to the Microphone? Should I allow that?
iPhone / iPad
- Are there monthly charges?
- Can you explain how Screen Mirroring from iPhone or iPad to TV is working?
- How to redeem promo code in iOS app store
- How to turn OFF restrictions for “Screen Recording” when parental controls are enabled
- How to turn silent mode OFF on your iPhone or iPad
- I have purchased your app on the Apple App Store. Can I use it on multiple devices?
- Some apps won’t Screen Mirror, how is that possible?
- The connection between my iPhone / iPad and my TV breaks often, what can I do? Show all articles ( 7 )
LG TV
Mac
- After I used the Mirror to TV app, I lost the sound on my Mac.
- After using the application, the sound of my Mac is no longer coming through the speakers.
- How to extend your Mac desktop with the Mirror app from AirBeam TV
- How to redeem a promo code in Mac App store
- I have a firewall on my Mac. Should I change certain settings in the firewall?
- I have McAfee (Intel Security) running on my Mac and Screen Mirroring is not working.
- My Mac is asking for access to Screen Recording. Should I allow that?
- Netflix gives an error message “Please ensure your monitor is HDCP compliant and is not mirrored using Airplay” Show all articles ( 4 )
Philips TV
Pricing
Router Settings
- I have multiple subnets in my home network. Does screen mirroring work?
- My TV is connected through a powerline adapter. Will screen mirroring work?
- Screen Mirroring is not working. I have a Netgear Nighthawk Dual Band router.
- Screen Mirroring is not working. Which settings should I have on my router?
Samsung TV
- I can change the source of my Samsung TV to Screen Mirroring, should I do that?
- My Samsung TV has its own Screen Mirroring app, should I start that app?
- The first I started the Mirror for Samsung app, I mistakenly clicked on “Deny” connection on my Samsung TV. How can I fix that?
- The first I started the Mirroring app on my Mac, I mistakenly clicked on “Deny” connection on my Samsung TV. How can I fix that?
- The first time that I use Screen Mirroring on my Samsung TV, should I allow the incoming connection on TV?
Sony TV
Technical
- After using the application, the sound of my Mac is no longer coming through the speakers.
- How to install AirBeamTV Screen Mirroring app on your Philips Android TV?
- I am mirroring to TV but it doesn’t cover the whole screen leaving left and right sides partly black. What can I do?
- I have a firewall on my Mac. Should I change certain settings in the firewall?
- I have multiple subnets in my home network. Does screen mirroring work?
- My Mac is asking for access to Screen Recording. Should I allow that?
- My network connection does not seem to be good enough. I get lots of “loadings” on TV and sometimes the screen mirroring just stops.
- My TV is not showing up in the application. It only says “Currently Idle”. Show all articles ( 9 )