AirBeamTV Support
Frequently Asked Questions
Browse per subject or use the search bar to find your answer
If you need any further assistance on how to use the app, please contact us, either via Facebook Messenger or through the “send diagnostics information” option in the app. Our support staff is available 24/7 to help you.
Search Knowledge Base by Keyword
Audio Driver
- After I used the Mirror to TV app, I lost the sound on my Mac
- After using the application, the sound of my Mac is no longer coming through the speakers
- How can I uninstall the AirBeamTV audio driver?
- I am using Kodi and there is no sound when using Screen Mirroring
- I don’t hear the sound of my Mac on TV, does it interfere with the Boom2Device audio driver?
- The audio of my Mac is not sent to the TV
- The volume output from my Mac to my TV is very low
- Why is my Mac asking for access to the Microphone?
Mac
- After I used the Mirror to TV app, I lost the sound on my Mac
- After using the application, the sound of my Mac is no longer coming through the speakers
- Are there monthly charges for the Mac Screen Mirror apps?
- How to extend your Mac desktop with the Mirror app from AirBeam TV
- How to redeem a promo code in Mac App store
- I have a firewall on my Mac. Should I change certain settings in the firewall?
- I have McAfee (Intel Security) running on my Mac and Screen Mirroring is not working.
- I see notifications about Screen Recording. Are you recording my screen or sending my screen information to a server? Show all articles ( 11 )
iPhone / iPad
- Are there monthly charges for the iOS Screen Mirror apps?
- Can you explain how Screen Mirroring from iPhone or iPad to TV is working?
- How to redeem promo code in iOS app store
- How to turn OFF restrictions for “Screen Recording” when parental controls are enabled
- How to turn silent mode OFF on your iPhone or iPad
- I have purchased your app on the iOS App Store. Can I use it on multiple devices?
- I see notifications about Screen Recording. Are you recording my screen or sending my screen information to a server?
- Some apps won’t Screen Mirror, how is that possible? Show all articles ( 10 )
Technical
- After using the application, the sound of my Mac is no longer coming through the speakers
- How to install AirBeamTV Screen Mirroring app on your Philips Android TV?
- I have a firewall on my Mac. Should I change certain settings in the firewall?
- I have multiple subnets in my home network. Does screen mirroring work?
- My Mac is asking for access to Screen Recording. Should I allow that?
- My network connection does not seem to be good enough. I get lots of “loadings” on TV and sometimes the screen mirroring just stops.
- My TV is not showing up in the application. It only says “Currently Idle”.
- My TV is showing up in the Devices Section. However, the screen mirroring does not start on my TV. Show all articles ( 9 )
Pricing
- Are there monthly charges for the iOS Screen Mirror apps?
- Are there monthly charges for the Mac Screen Mirror apps?
- Do you have free trial software for the Mirror to TV apps?
- I have purchased your app on the iOS App Store. Can I use it on multiple devices?
- I have purchased your app on the Mac App Store. Can I use it on multiple computers?
Samsung TV
- I can change the source of my Samsung TV to Screen Mirroring, should I do that?
- My Samsung TV has its own Screen Mirroring app, should I start that app?
- Samsung TV Remote Control app
- The first I started the Mirror for Samsung app, I mistakenly clicked on “Deny” connection on my Samsung TV. How can I fix that?
- The first I started the Mirroring app on my Mac, I mistakenly clicked on “Deny” connection on my Samsung TV. How can I fix that?
- The first time that I use Screen Mirroring on my Samsung TV, should I allow the incoming connection on TV?
- Which Samsung TVs are supported by your application?
LG TV
Sony TV
Panasonic TV
Philips TV
Router Settings
- I have multiple subnets in my home network. Does screen mirroring work?
- My TV is connected through a powerline adapter. Will screen mirroring work?
- Screen Mirroring is not working. I have a Netgear Nighthawk Dual Band router.
- Screen Mirroring is not working. Which settings should I have on my router?