AirBeamTV Support
Frequently Asked Questions
Browse per subject or use the search bar to find your answer
If you need any further assistance on how to use the app, please contact us, either via Facebook Messenger or through the “send diagnostics information” option in the app. Our support staff is available 24/7 to help you.
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Audio Driver
- Why is my Mac asking for access to the Microphone?
- The audio of my Mac is not sent to the TV
- How can I uninstall the AirBeamTV audio driver?
- After I used the Mirror to TV app, I lost the sound on my Mac
- I don’t hear the sound of my Mac on TV, does it interfere with the Boom2Device audio driver?
- I am using Kodi and there is no sound when using Screen Mirroring
- The volume output from my Mac to my TV is very low
- After using the application, the sound of my Mac is no longer coming through the speakers
Mac
- How to install Mac app after downloading from website
- How does screen mirroring from an iPhone, iPad or Mac to a TV work
- I see notifications about Screen Recording. Are you recording my screen or sending my screen information to a server?
- My Mac is asking for access to Screen Recording. Should I allow that?
- How to redeem a promo code in Mac App store
- Why is my Mac asking for access to the Microphone?
- I have McAfee (Intel Security) running on my Mac and Screen Mirroring is not working.
- Netflix gives an error message “Please ensure your monitor is HDCP compliant and is not mirrored using Airplay”
iPhone / iPad
- Screen Mirroring doesn't work on my iPhone/iPad with iOS 14
- How does screen mirroring from an iPhone, iPad or Mac to a TV work
- When I use your screen mirroring app on my iPhone, the image doesn’t cover the whole TV screen
- I see notifications about Screen Recording. Are you recording my screen or sending my screen information to a server?
- Are there monthly charges for the iOS Screen Mirror apps?
- How to turn OFF restrictions for “Screen Recording” when parental controls are enabled
- How to turn silent mode OFF on your iPhone or iPad
- How to redeem promo code in iOS app store
Technical
- Screen Mirroring doesn't work on my iPhone/iPad with iOS 14
- When I use your screen mirroring app on my iPhone, the image doesn’t cover the whole TV screen
- My Mac is asking for access to Screen Recording. Should I allow that?
- How to install AirBeamTV Screen Mirroring app on your Philips Android TV?
- Some apps won’t Screen Mirror, how is that possible?
- The connection between my iPhone / iPad and my TV breaks often, what can I do?
- When I use Screen Mirroring from my iPhone or iPad, I don’t have any sound on TV
- When I click on the Screen Mirroring button, I don’t get the popup to select Mirror to TV
Pricing
- Are there monthly charges for the iOS Screen Mirror apps?
- I have purchased your app on the iOS App Store. Can I use it on multiple devices?
- Are there monthly charges for the Mac Screen Mirror apps?
- Do you have free trial software for the Mirror to TV apps?
- I have purchased your app on the Mac App Store. Can I use it on multiple computers?
Samsung TV
- Install our free Receiver App on your Samsung TV
- Make sure your Samsung TV has Access Notification switched off
- Samsung TV Remote Control app
- The first I started the Mirror for Samsung app, I mistakenly clicked on “Deny” connection on my Samsung TV. How can I fix that?
- I can change the source of my Samsung TV to Screen Mirroring, should I do that?
- My Samsung TV has its own Screen Mirroring app, should I start that app?
- The first time that I use Screen Mirroring on my Samsung TV, should I allow the incoming connection on TV?
- Which Samsung TVs are supported by your application?
LG TV
Sony TV
Panasonic TV
Philips TV
Router Settings
- Screen Mirroring is not working. Which settings should I have on my router?
- Screen Mirroring is not working. I have a Netgear Nighthawk Dual Band router.
- My TV is connected through a powerline adapter. Will screen mirroring work?
- I have multiple subnets in my home network. Does screen mirroring work?