How To Fix LG TV That Keeps Disconnecting From Wi-Fi: A Step-By-Step Guide For Non-Technical People
Today’s TVs with all their apps and extra features require Wi-Fi to run. So it’s annoying when your LG TV keeps disconnecting from Wi-Fi. It will prevent you from streaming shows, downloading new apps, screen mirroring or updating firmware. It renders your TV almost useless!
The good news is that you’re not alone in facing this issue, and there are solutions within your grasp. In this article, our experts at AirBeamTV will guide you through the troubleshooting process and help you reclaim uninterrupted streaming. Whether you’re an experienced tech enthusiast or a casual TV user, we’ve got you covered with practical tips and expert advice to keep your LG TV firmly connected to the digital world.
Are you looking for more helpful LG TV guides? Learn how you can fix your LG TV not connecting to Wi-Fi. Then, see what you can do about a black screen on your LG TV. Finally, we’ll show you how to stop the no sound issue on your LG TV.
Table of contents
- How to troubleshoot your LG TV Wi-Fi?
- How to fix LG TV disconnecting from Wi-Fi?
- Frequently Asked Questions
How to troubleshoot your LG TV Wi-Fi?
These steps will help you determine whether the problem lies with your LG TV or your Wi-Fi network.
Check other devices
Check if other devices connected to your Wi-Fi are experiencing the same issue. It may be your laptop, smartphone or other TVs.
If they are also getting disconnected from Wi-Fi, then the issue is with the network. If they operate normally, there’s something wrong with the TV itself.
Connect LG TV to different Wi-Fi
Another way to see whether the issue lies with your LG TV or with your network is to connect your TV to other Wi-Fi. If you have other networks in your home, try connecting your LG TV to them.
Here’s how to connect LG TV to Wi-Fi:
- Press the Settings button on your remote.
- Go to General – Network – Internet Connection – Wi-Fi or Wired Connection.
- Choose your Wi-Fi from the list.
- Insert Wi-Fi password in case you’re connecting for the first time.
If your LG TV is still disconnecting from Wi-Fi then you can be sure that TV is the problem.
How to fix LG TV disconnecting from Wi-Fi?
1 | Restart router
Restarting your router should be the first thing you do in case of Wi-Fi problems. This can bring your network back to life.
To restart your router:
- Unplug your router from the power adapter.
- Wait for around 15 seconds.
- Plug the power adapter back into the router.
- Wait for the router to boot up.
2 | Move the TV or router closer
Wi-Fi routers have limited range. If your LG TV keeps disconnecting from Wi-Fi it might simply be out of range of your router. Try either moving your TV or your router closer and see if the issue persists.
3 | Take care of network overload
Your LG TV might be disconnecting from Wi-Fi because of network overload. That can happen if you have too many devices connected to the same wireless network. It may also occur if you’re downloading large files onto one of your devices, for example, a video game.
One solution to that is to get additional routers with more bandwidth lanes. Another is to purchase broadband accelerators.
Are you looking for a free method to the network overload issue? Try disconnecting devices you’re not using from Wi-Fi or stopping any download or background processes that take up your broadband.
LG TV issues
1 | Reconnect LG TV to Wi-Fi
Reconnecting your LG TV to Wi-Fi can fix any interim bugs that keep disconnecting your TV from the Internet. To do this:
- With the LG TV on, press the Settings button on your remote.
- Go to ‘Network’ or ‘Connection’ and then ‘WiFi’ or ‘Wireless’.
- Toggle the Wi-Fi off and then toggle it back on.
- Choose your network and wait for the TV to connect.
- If prompted, enter your Wi-Fi password.
- Wait for the connection to finalize.
Finish the process by testing the connection. You can do that by going to any streaming service and putting on a show or a movie. If your LG TV still keeps disconnecting from Wi-Fi then you should try other methods.
If you’re struggling to type your Wi-Fi password or putting in searches with a remote, try doing it with your iPhone, iPad or Android device keyboard! With the LG TV Remote App, you can use your mobile device keyboard to type on your LG TV.
2 | Power cycle your LG TV
Power cycling your LG TV can fix a lot of issues. Wi-Fi disconnecting is one of them. To perform a power cycle (or a power drain) on your LG TV do the following:
- Turn your LG TV off.
- Unplug the power cords from your LG TV.
- If applicable, remove any batteries.
- Press and hold the power button on your LG TV for 20 seconds.
- Plug the TV back into power and turn it on.
You can also power off your LG TV, unplugging it from power and leaving overnight.
Power cycling your LG TV gets rid of any stored power from its subelements. That means it can run all the processes anew, without bugs.
3 | Update TV firmware
If your LG TV firmware is not up to date it can cause Wi-Fi issues. To update your LG TV, do the following:
- Go to Settings – All Settings.
- Pick ‘General’ and then ‘About this TV’.
- Select ‘Check for updates’.
- Install the update if it’s available.
4 | Plug TV to ethernet
You can also plug your TV to an ethernet cable. This will give your TV a constant stream of Internet straight from your router.
However, to do it, you’d need to have your router close to your LG TV, which is not always possible.
5 | Factory reset your LG TV
If nothing is working, you can try performing a factory reset on your LG TV. This will return your LG TV to its factory settings, so it will be just like it was when you bought it. That means you will have to setup your TV again and redownload all the apps.
To perform a factory reset on your LG TV do the following:
- Go to Settings – All Settings – Support.
- Select ‘Reset to initial settings’.
- Confirm the choice. You may have to insert a PIN code. The default LG TV PIN is 0000.
- Wait for the reset process to finish.
- Setup your LG TV.
Frequently Asked Questions
LG TV C2 disconnects from Wi-Fi
If you’ve recently acquired a C2 and are experiencing frustrating Wi-Fi disconnection issues, you’re not alone. These problems can be seriously annoying. In this article, we’ll discuss what likely causes your Wi-Fi woes and provide you with a step-by-step guide on how to resolve them.
Identifying the Cause
The first step in resolving any issue is understanding what’s causing it. In this case, the culprit behind your Wi-Fi troubles may be the dual frequencies (2.4GHz and 5GHz) available on your router and a feature called “band steering.” Here’s how it works:
- Dual Frequencies: Many modern routers support both 2.4GHz and 5GHz frequencies. While this offers greater flexibility for connecting devices, it can sometimes lead to conflicts.
- Band Steering: Band steering is a feature found in routers with both 2.4GHz and 5GHz frequencies enabled. It’s designed to optimize device connections by shifting them between these frequencies as needed. However, this can lead to connectivity problems with certain devices, including your C2 TV.
The Fix: Step by Step
Now that we’ve pinpointed the likely cause of your Wi-Fi issues, let’s dive into the solutions. There are two potential fixes you can try:
1. Adjust Router Placement
- Step 1: Evaluate the distance between your C2 TV and your router. While Google suggests a distance of 15 meters for effective separation, your experience may vary.
- Step 2: If the TV is within range of the 5GHz signal, try moving the router farther away. This should push the TV into the 2.4GHz range.
- Step 3: Reconnect your C2 TV to your Wi-Fi network, specifically using the 2.4GHz frequency. This may resolve the disconnection issue.
2. Disable Band Steering in Router Settings
- Step 1: Access your router’s settings from a computer. You can use a tutorial on YouTube to help you with that
- Step 2: Navigate through your router’s interface. Keep in mind that router interfaces can differ significantly, so you may need to explore a bit.
- Step 3: Locate the “band steering” option within your router’s settings. It may be under the wireless or advanced settings section.
- Step 4: Disable the “band steering” feature. This will prevent your router from automatically shifting devices between the 2.4GHz and 5GHz frequencies.
- Step 5: Reconnect your C2 TV to your Wi-Fi network. You can choose either the 2.4GHz or 5GHz frequency, although 5GHz is often the preferred option for better performance.
Note: Router interfaces can vary, so the exact steps and interface appearance may differ from the example provided.
LG TV G2 keeps disconnecting from Wi-Fi
Are you a proud owner of the LG G2 TV? While this television offers a superb viewing experience, some users have encountered a frustrating issue where the Wi-Fi disconnects after streaming for an hour or two. If you’ve been facing this problem, you’re not alone. In this article, we’ll delve into the issue, explore possible solutions, and share insights from the community on how to resolve it.
Initial Reports: Shortly after purchasing and wall-mounting the LG G2 TV, users reported that their Wi-Fi connection would abruptly drop after extended streaming sessions. Reconnecting required physically unplugging and re-plugging the TV. The problem persisted even after an LG technician replaced the main panel and WiFi module.
Community Insights: Users also discovered that this issue seemed related to specific routers and modems, particularly those from Xfinity. Moving their wireless access points (WAPs) closer to the TV appeared to resolve the problem, suggesting a potential software incompatibility between the LG G2 TV and certain routers.
- Router Compatibility: As suggested by the LG technician, the issue might be specific to certain routers or modems, particularly those from Xfinity. Consider trying a different router if possible. Relocating your wireless access point (WAP) closer to the TV might also alleviate the issue.
- Software Update: Before experiencing this problem, some users noted that their LG G2 TVs worked flawlessly with Xfinity Wi-Fi. This suggests that a software update might have triggered the issue. Keep an eye out for firmware updates from LG that could potentially resolve the problem.
- Contact LG Support: If you’ve exhausted all options and the problem persists, don’t hesitate to reach out to LG customer support. They may have additional insights, workarounds, or even a fix for the issue. LG has been known to address such software-related problems through updates.
LG TV Keeps Disconnecting From Wi-Fi With Remote App
Remote apps such as LG TV Remote Control Plus + require for both your smartphone or tablet and your LG TV to be connected to the same Wi-Fi. So if your LG TV keeps disconnecting from Wi-Fi, it will cause problems with your remote app.
Here are some solutions you can use to fix that problem:
- Assess Wi-Fi Signal Quality: Ensure that your TV is within the Wi-Fi router’s effective range and that the Wi-Fi signal strength remains consistent. Weak or fluctuating signals can lead to disconnections.
- Reboot Your Router: Occasionally, the root of the problem may lie with your Wi-Fi router. Try rebooting it to refresh the connection.
- Update the Remote App: If you’re using an LG TV remote app, check for updates in your device’s app store to ensure you have the latest version.
- Inspect Network Settings: Double-check that your TV is linked to the correct Wi-Fi network. At times, it might accidentally connect to an unintended network or an open one.
- Utilize a Static IP Address: Assigning a fixed IP address to your TV may enhance stability. Consult your TV’s user manual or the manufacturer’s website for guidance on this process.
- Connect To A Different Wi-Fi: If you suspect interference, modify your router’s Wi-Fi channel to one with less congestion. This setting can usually be adjusted in your router’s configuration.
- Reset Network Settings: On your LG TV, consider resetting the network settings to their defaults. This action will erase saved Wi-Fi connections, necessitating their setup anew.
LG TV Keeps Disconnecting from Wi-Fi when screen mirroring from phone
If your LG TV keeps disconnecting from Wi-Fi when screen mirroring from your phone, tablet or MacBook it can be frustrating. Wi-Fi is necessary when screen mirroring to LG TV, so a bad network will mean an uneven stream.
Here are some steps to troubleshoot and potentially resolve this issue:
- Check Wi-Fi Signal Strength:
- Ensure that your LG TV and your phone have a strong Wi-Fi signal. Weak signals can lead to disconnections during screen mirroring.
- Restart Your Router and TV:
- Sometimes, temporary glitches in your network can cause disconnections. Try restarting both your router and your LG TV. Unplug them from the power source, wait for a minute, and then plug them back in.
- Update TV Firmware:
- Make sure your LG TV’s firmware is up to date. Outdated firmware can cause compatibility issues. You can check for updates in your TV’s settings menu.
- Check for Phone Software Updates:
- Ensure that your phone’s operating system is updated to the latest version, as newer versions may have improved screen mirroring compatibility.
- Use 5GHz Wi-Fi Band:
- If both your TV and phone support it, switch to the 5GHz Wi-Fi band instead of 2.4GHz. The 5GHz band generally provides a more stable connection.
- Reduce Interference:
- Minimize potential sources of interference, such as other electronic devices operating on the same frequency as your Wi-Fi network. Additionally, ensure that your Wi-Fi channel is not overcrowded.
- Check Mirroring Settings on TV:
- In your TV’s settings, look for screen mirroring or casting settings and ensure that they are correctly configured. You may need to enable screen mirroring or casting.
- Phone Screen Mirroring Settings:
- On your phone, make sure screen mirroring or casting is properly enabled in the settings. The process may vary depending on your phone’s make and model.