Netflix gives an error message “Please ensure your monitor is HDCP compliant and is not mirrored using Airplay”

netflix hdcp error

When I try to watch Netflix on my Mac and use Screen Mirroring at the same time, I get an error from Netflix that reads like:“Whoops, something went wrong…There appears to be a display problem. Please ensure your monitor is HDCP compliant and is not mirrored using Airplay.”

Netflix remote button

What is HDCP?

HDCP stands for High-Bandwidth Digital Content Protection. Its task is to keep digital video and audio content from being copied while moving across connections.

What is HDCP compliant?

HDCP compliant refers to a device or system that is compatible with the HDCP digital copyright protection standard. Such devices are able to receive and display HDCP encrypted content, such as movies and TV shows.

HDCP compliant systems typically include HDMI or DisplayPort connections and use special compliant cables. They are also required in order to playback 4K Ultra HD content on HDMI 2.0 compatible displays.

In order to ensure that your device or system is HDCP compliant, be sure to check the manufacturer’s website or contact customer support.

Netflix message about a monitor compatible with hdcp and airplay displayed on a laptop

This problem only exist on the Safari browser. When you use the Chrome or the Firefox browser, the same content will play just fine.

So whenever you see this error message appearing, please download and install Chrome or Firefox for Mac and use one of those two browsers to watch Netflix.

How to know if monitor is HDCP compliant?

So if you plan on watching a lot of streaming content on your monitor, it’s important to make sure that it is HDCP compliant. There are a few different ways to check.

Netflix app icon
  • First, you can look for the HDCP logo on the monitor itself.
  • Second, you can check the specifications list for the monitor. Most manufacturers will list whether or not the monitor is HDCP compliant.
  • Finally, you can try connecting your monitor to an HDCP-encrypted device, like a Blu-ray player or set-top box. If the connection works, then your monitor is likely HDCP compliant.
  • If you’re still not sure, you can always contact the manufacturer for more information.

Which HDMI port is HDCP 2.2 on Samsung TV?

HDCP 2.2 is the most recent version of tis standard, and it is required for 4K Ultra HD content. On Samsung TVs, the HDMI port that is labeled “HDMI UHD Color” is the port that supports HDCP 2.2.

hdcp monitor

Where to find HDCP on a Samsung TV

This port is typically located on the back of the TV. If you are trying to view 4K Ultra HD content on a Samsung TV, be sure to use this HDMI port.

How do I verify if my LG TV is HDCP compliant?


All TVs manufactured after September 2014 must have at least one HDMI port that is HDCP 2.2 compliant, in accordance with the requirements by Consumer Electronics Association where LG belongs to be a member. The company says all their models meet this standard and it’s not just for new purchases but also older ones too!

To ensure that your LG TV is compliant, please follow these steps:

1. Check your LG TV model. A list of LG HDCP compliant models is available here: 
2. If your model is not listed there, contact LG customer support for further assistance.
3. Verify that your LG TV is connected to an HDCP compliant device, such as an HDCP compliant cable box or Blu-ray player.
4. To check if your LG TV is HDCP compliant, you can look for the “HDCP” logo on the back of the TV or in the manual.

How to mirror iPhone to LG TV

How to bypass HDCP on Chromecast?

Fortunately, there are a few ways to bypass HDCP on Chromecast.

  • One way is to use an HDMI splitter. This will allow you to split the signal from the Chromecast so that it can be played on a non-HDCP compliant device.
  • Another way is to use a Chromecast compatible device such as an Android phone or tablet. These devices will bypass HDCP automatically.

Netflix hdcp compliant monitor

How to fix HDCP error on Roku?

Roku requires a special type of cable called an HDCP cable in order to play HD content. If you try to play HD content without an HDCP cable, you’ll see an error message on your screen. Fortunately, there are a few simple steps you can take to fix this problem:

  • First, check that your Roku is connected to your TV with an HDCP-compliant cable.
  • If it is, then try restarting your Roku and your TV.
  • If that doesn’t work, try factory resetting your Roku. You can usually find the option to do this in the Roku settings menu.
  • If all else fails, contact Roku customer support for further assistance.


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